Donovan White

45 Bayberry Hill Road
West Townsend, Massachusetts 01474-1120
(978) 597-5321
dwhite@olinfo.com
2005 - Present

West Indies Management Company

IT Director
Direct IT operations and planning.
Manage in-house and freelance developers, designers, and systems and network administrators.
Manage software development team in project to replace core business application.
Design development project plans.
Design information architecture.
Define web site architecture and navigation.
Design and manage development of site functionality.
Design and develop user tracking mechanisms.
Develop dynamic web site with .Net, .ASPX, AJAX, Visual Basic, SQL Server, WebTrends, ConversionRuler.


2004 - 2005

Polycom

Content Manager
Helped rescue corporate marcom site from years of neglect.
Managed Verity search engine.
Managed site usage, created database application to track site and search engine usage.
Managed relationships with application service provider, financial information publisher.
Defined and developed site style guide and content rules that provide a consistent voice, tone, and style of online content.
Developed project plans and schedules/milestones/deadlines for content delivery.
Ensured globalization of information and coordination with international offices. Supported localization and support for regional web sites.
Managed tasks and workflow of web content management system (s).
Company moved web operation to left coast home office.


1995 - Present

Online Information Development and Design

Consultant
Devise product models for publishers and other corporations who want to create online information products.

1999 - 2000

MyHelpdesk.com

Internal Consultant
Lead content architect for this PC technical support portal.
Developed editorial plan.
Assembled editorial staff to expand and maintain database of Web tech support resources.
Designed non-database editorial content and recruited staff to manage and create that content.
Designed and managed content production processes and tools. Created development specs for editorial components of MyHelpdesk.com and FirstHELP.com Web sites.
Managed Community component of MyHelpdesk.com Web site. This included recruiting and managing sysops and high-profile users of MyHelpdesk message boards and chat sessions.


1992 - 1995

AT&T Interchange Online Network

Manager, data bases
Developed and managed database-oriented editorial products for the Interchange Online Network, an online offering initially created by Ziff Davis, sold to AT&T, and ultimately, as Jim Manzi's Nets Inc., killed by the Internet. Created online publishing models for prospective partners of Interchange as part of the partner recruitment and negotiation process.


1991 - 1992

Ziff Desktop Information

Consultant
Developed and managed Ziff Buyers' Market, an online editorial/advertising product for Ziffnet on CompuServe. This was Ziff Davis' first effort to move its advertising base to an online platform. Managed six-month development effort in MS FoxPro and, after launch, the first year of Buyer's Market operation. This product was incarnated on the Internet as Netbuyer.

Developed departmental administrative database application in MS FoxPro for Ziff Davis' Cambridge, Massachusetts, facilities department.


1990 - 1991

Individual, Inc.

Profile editor
Managed production operations for Individual, producer of First! and HeadsUp online news filter and delivery services.


1989 - 1990

Fitchburg/Leominster Sentinel and Enterprise

Business editor
Edited the Business section of this small, Thomson-owned daily newspaper.

Led team that broke a national story linking autistic children to fathers' exposure to plastics industry pollutants.


1988 - 1989

Houghton Mifflin

Consultant
Worked with Houghton Mifflin's College Division to bring in an Interleaf-based production system. This was Houghton Mifflin's lead initiative in moving book production in-house and to an electronic platform.


1979 - 1988

Computerworld

Managing editor
Joined IDG as a production manager in 1979. Moved through copy desk and Special Reports section to ME slot. Finished by developing an ensemble of systems and procedures that moved the weekly production deadline back a day while shrinking the production window by three days.